Books

Customer Service

Business

" The Frog and Prince -Secrets of Positive Networking " by Darcy Rezac
" Kiss, Bow or Shake Hands- How to do Business in Sixty Countries " by Morrison, Conway and Borden
" The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About It " by Michael E. Gerber
" The Tipping Point " by Malcolm Gladwell
" Napoleon Hill's Keys to Success "
" The One Minute Manager " by Ken Blanchard
" The Popcorn Report ," and " Clicking " by Faith Popcorn
" Shifting Gears " by Nuala Beck
" Boom, Bust and Echo " by David Foot
" Who Moved My Cheese, Amazing Ways to Deal with Change in You Life " by Spencer Johnson, Kenneth H. Blanchard

Time Management

" How to Get Control of Your Time and Your Life " by Alan Lakein
" Time Management from the Inside Out " by Julie Morgenstern
" First Things First and The 7 Habits of Highly Effective People " by Stephen Covey
" The Everything Time Management Book " - by Bob Adams
" Time Management For Dummies " by Jeffery J. Mayer
" The Effective Executive " by Peter Drucker

Resumes

" Damn Good Resume Guide ," " Blue Collar and Beyond ," " The Resume Catalogue " by Yana Parker
" High Impact Resumes and Letters " by Ronald L. Krannich and William J. Banis
" 175 High Impact Resumes " by Richard H. Beatty

Career Exploration

- Click here to download (right click to save)

Cover Letters

" High Impact Resumes and Letters " by Ronald L. Krannich and William J. Banis
" 101 Best Cover Letters " by Jay A. Block
" Cover Letters for Dummies " by Joyce Lain Kennedy
" 175 High Impact Cover Letters " by Richard H. Beatty

Interviewing

" Job Interviews for Dummies " by Joyce Lain Kennedy
" Knock 'em Dead with great answers to tough interview questions " by Martin Yate
" Best Answers to the 201 Most Frequently Asked Interview Questions " by Mathew Deluca
" 101 Toughest Interview Questions: And Answers That Win the Job! " and " 101 Salary Secrets : How to Negotiate Like a Pro " by Daniel Poirot, Daniel Porto and Frances Bolles Haynes